Last updated: 9 November 2026
Tecworld Innovations ("Tecworld", "we", "us") runs this website at techworld.co.ke. We respect your privacy and handle personal data in line with the Kenya Data Protection Act, 2019.
What we collect
When you use the contact form, we collect the information you choose to give us:
- Your name, email address and, if you provide them, your phone or WhatsApp number
- Your company name and current website, if you provide them
- The service you're interested in, your budget range and timeline
- How you heard about us and the message you write
You can also contact us directly by email, phone or WhatsApp, in which case we receive whatever you choose to send.
When you browse the site, we also collect usage information through Google Analytics: the pages you visit, how you arrived (for example from a search or a link), your device and browser type, your approximate location (city or country), and whether you contacted us. This does not include your name or the contents of your messages.
Your IP address is processed by Cloudflare, which protects and delivers this website. We also keep it briefly, in memory only, to limit how many messages can be sent through the contact form in a short time, which helps stop spam.
How we use it
- To reply to your enquiry by your preferred method: email, phone or WhatsApp
- To understand your project and prepare a proposal or quote
- To keep a record of our conversations if you become a client
- To understand how people use the site and improve it, using analytics
- To keep the site secure and protect the contact form from spam
We do not sell your information, and we do not add you to marketing lists without your permission.
Who can see it
Contact form submissions are delivered to our team by email through our email service provider. Only Tecworld staff who need to respond to your enquiry have access to them. We may disclose information if required by Kenyan law.
We use these service providers, who process data on our behalf:
- Cloudflare, for website security and delivery
- Google (Google Tag Manager and Google Analytics), for website analytics
- Our email service provider, to deliver contact form messages
Some of these providers process data outside Kenya. We use established providers that apply appropriate safeguards to protect it, as the Data Protection Act requires.
Cookies and storage
This website uses one essential cookie to keep the site secure and working, for example to protect the contact form from forged submissions. If you choose light or dark mode, that preference is saved in your own browser.
We also use Google Analytics cookies (named _ga
and similar) to count visits and understand how the site is used. We do not use advertising cookies, and we do not sell or share analytics data for advertising.
You can block or delete cookies in your browser settings, or opt out of Google Analytics on all websites with Google's opt-out browser add-on. The site works normally without analytics cookies.
How long we keep it
We keep enquiry details only for as long as we need them to respond to you and, if we work together, to deliver and support your project. You can ask us to delete your information at any time. Analytics data is kept for up to 14 months and then deleted automatically.
Your rights
Under the Data Protection Act, 2019 you have the right to:
- Ask what personal data we hold about you and get a copy
- Ask us to correct or delete your data
- Object to us using your data
- Complain to the Office of the Data Protection Commissioner (ODPC) if you are unhappy with how we handle your data
Contact us
For any privacy question or request, email [email protected] or call +254 715 459 941. Our office is at PCEA Flats, Hurlingham, Nairobi.
Changes to this policy
If we change this policy, we'll update this page and the date at the top.